Blackberrys
Can I use a Black
Berry device with my Net Star
account?
Blackberry devices (not
phones) use one of 3 clients desktop, server or web client
redirector.
If using pop mail such as
NetStar you will need to use the web client redirector.
This works by logging into the
blackberry web client redirector website and entering mail
client info, then (I need to confirm with blackberry)
blackberry then checks your pop account leaving a copy on
the pop server and redirects a copy to the device.
The desktop redirector
requires software to be loaded first, an always on
internet connection, (pretty sure) static ip address,
outlook must be open and running on the client computer
and of course the computer must always be on. Blackberry
devices and phones can be used.
The server redirector is most
costly but reliable, it requires they host exchange (own
mail server), install the blackberry enterprise software
for exchange and purchase devices as well as licenses. We
are talking several thousands of dollars plus labor to
implement.
Last what I have seen with
some clients who purchase the phone/blackberry from a cell
provider is the cell provider handles the redirection and
it is dependent on how the cell provider handles the
redirection as to what is required by the client.
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