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BUSINESS VOIP SERVICES
713-554-7100 ext. 358
Net Star is a telecommunications provider with Voip
solutions that cover all of your telecom and data
requirements. Get connected with; voip telephone and data
service, including the latest in VoIP technology;
computer networks; wiring and fiber optic cabling;
network services.
Whether a new business, a business that wants to
upgrade, a home office we have the right solutions at
the right price.
How can VoIP save me money?
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VoIP has cheaper long distance and international
call costs
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VoIP has cheaper equipment overall cost
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VoIP providers combine phone and internet for
cheaper combined cost
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Scalability cost is cheaper
We want to help you make an
informed decision before you select the best VoIP plan
to fit your needs.
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We can help you find out how many VoIP lines can
your internet connection support.
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We test your connection by our using VoIP
Speed Test.
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Since a Internet connection is one of the most
important contributing factors to VoIP call quality.
So check your connection. It's free!
What is a VoIP phone?
A VoIP phone uses high-speed internet to make
telephone calls for a reduced cost. VoIP phones
allow you to access the most up-to-date technology.
Conference in multiple clients or transfer calls
between offices around the globe. All you need is a
VoIP phone, a VoIP service provider, and the
internet.
What is VoIP, again?
Using Voice over IP (VoIP), any computer or
telephone connected to the internet with a broadband
connection can call another computer or phone at a
fraction of usual cost.
VoIP providers charge a lot less than traditional
landlines, because they don't have to maintain an
old and expensive network. Instead, they connect
callers via the Internet and create innovative
feature sets.
VOIP SERVICE AVAILABLE
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VoIP Resources
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VoIP for Your Business
Business VoIP saves money.
Need to know more? In addition to being cheaper than
traditional phone service, business VoIP means:
•No more busy signals.
•A consistent company image with auto attendant.
•Extensions for every user.
•Local phone numbers for every area code.
And, once again, the most important reason to switch
to Business VoIP:
VoIP saves money.
Learn more about Business VoIP
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.Voice over Internet Protocol (Voice over IP, VoIP)
is one of a family of internet technologies,
communication protocols, and transmission
technologies for delivery of voice communications
and multimedia sessions over Internet Protocol (IP)
networks, such as the Internet. Other terms
frequently encountered and often used synonymously
with VoIP are IP telephony, Internet telephony,
voice over broadband (VoBB), broadband telephony,
and broadband phone.
Internet telephony refers to communications
services—Voice, fax, SMS, and/or voice-messaging
applications—that are transported via the Internet,
rather than the public switched telephone network (PSTN).
The steps involved in originating a VoIP telephone
call are signaling and media channel setup,
digitization of the analog voice signal, encoding,
packetization, and transmission as Internet Protocol
(IP) packets over a packet-switched network. On the
receiving side, similar steps (usually in the
reverse order) such as reception of the IP packets,
decoding of the packets and digital-to-analog
conversion reproduce the original voice stream.[1].
Even though IP Telephony and VoIP are terms that are
used interchangeably, they are actually different;
IP telephony has to do with digital telephony
systems that use IP protocols for voice
communication while VoIP is actually a subset of IP
Telephony. VoIP is a technology used by IP telephony
as a means of transporting phone calls.[2]
VoIP systems employ session control protocols to
control the set-up and tear-down of calls as well as
audio codecs which encode speech allowing
transmission over an IP network as digital audio via
an audio stream. The codec used is varied between
different implementations of VoIP (and often a range
of codecs are used); some implementations rely on
narrowband and compressed speech, while others
support high fidelity stereo codecs.
There are three types of VoIP tools that are
commonly used; IP Phones,Software VoIP and Mobile
and Integrated VoIP. The IP Phones are the most
institutionally established but still the least
obvious of the VoIP tools. Of all the software VoIP
tools that exist, Skype is probably the most easily
identifiable. The use of software VoIP has increased
during the global recession as many persons, looking
for ways to cut costs have turned to these tools for
free or inexpensive calling or video conferencing
applications. Software VoIP can be further broken
down into three classes or subcategories; Web
Calling, Voice and Video Instant Messaging and Web
Conferencing. Mobile and Integrated VoIP is just
another example of the adaptability of VoIP. VoIP is
available on many smartphones and internet devices
so even the users of portable devices that are not
phones can still make calls or send SMS text
messages over 3G or WIFI.[3]
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Frequently Asked Questions
How VoIP / Internet Voice Works
VoIP services convert your voice into a digital signal
that travels over the Internet. If you are calling a
regular phone number, the signal is converted to a
regular telephone signal before it reaches the
destination. VoIP can allow you to make a call directly
from a computer, a special VoIP phone, or a traditional
phone connected to a special adapter. In addition,
wireless "hot spots" in locations such as airports,
parks, and cafes allow you to connect to the Internet
and may enable you to use VoIP service wirelessly.
What Kind of Equipment Do I Need?
A broadband (high speed Internet) connection is
required. This can be through a cable modem, or high
speed services such as DSL or a local area network. A
computer, adaptor, or specialized phone is required.
Some VoIP services only work over your computer or a
special VoIP phone, while other services allow you to
use a traditional phone connected to a VoIP adapter. If
you use your computer, you will need some software and
an inexpensive microphone. Special VoIP phones plug
directly into your broadband connection and operate
largely like a traditional telephone. If you use a
telephone with a VoIP adapter, you'll be able to dial
just as you always have, and the service provider may
also provide a dial tone.
Is there a difference between making a Local Call and a
Long Distance Call?
Some VoIP providers offer their services for free,
normally only for calls to other subscribers to the
service. Your VoIP provider may permit you to select an
area code different from the area in which you live. It
also means that people who call you may incur long
distance charges depending on their area code and
service.
Some VoIP providers charge for a long distance call to a
number outside your calling area, similar to existing,
traditional wireline telephone service. Other VoIP
providers permit you to call anywhere at a flat rate for
a fixed number of minutes.
If I have VoIP service, who can I call?
Depending upon your service, you might be limited only
to other subscribers to the service, or you may be able
to call anyone who has a telephone number - including
local, long distance, mobile, and international numbers.
If you are calling someone who has a regular analog
phone, that person does not need any special equipment
to talk to you. Some VoIP services may allow you to
speak with more than one person at a time.
What Are Some Advantages of VoIP?
Some VoIP services offer features and services that are
not available with a traditional phone, or are available
but only for an additional fee. You may also be able to
avoid paying for both a broadband connection and a
traditional telephone line.
What Are Some disadvantages of VoIP?
If you're considering replacing your traditional
telephone service with VoIP, there are some possible
differences:
•Some VoIP services don't work during power outages and
the service provider may not offer backup power.
•Not all VoIP services connect directly to emergency
services through 9-1-1. For additional information, see
VoIP & 911 Advisory.
•VoIP providers may or may not offer directory
assistance/white page listings.
Can I use my Computer While I talk on the Phone?
In most cases, yes.
Can I Take My Phone Adapter with me When I Travel?
Some VoIP service providers offer services that can be
used wherever a high speed Internet connection
available. Using a VoIP service from a new location may
impact your ability to connect directly to emergency
services through 9-1-1. For additional information, see
VoIP & 911 Advisory.
Does my Computer Have to be Turned on?
Only if your service requires you to make calls using
your computer. All VoIP services require your broadband
Internet connection to be active.
How Do I Know If I have a VoIP phone Call?
If you have a special VoIP phone or a regular telephone
connected to a VoIP adapter, the phone will ring like a
traditional telephone. If your VoIP service requires you
to make calls using your computer, the software supplied
by your service provider will alert you when you have an
incoming call.
Does the FCC Regulate VoIP?
In June 2005 the FCC imposed 911 obligations on
providers of “interconnected” VoIP services – VoIP
services that allow users generally to make calls to and
receive calls from the regular telephone network. You
should know, however, that 911 calls using VoIP are
handled differently than 911 calls using your regular
telephone service. Please see our consumer fact sheet on
VoIP and 911 services for complete information on these
differences.
In addition, the FCC requires interconnected VoIP
providers to comply with the Communications Assistance
for Law Enforcement Act of 1994 (CALEA) and to
contribute to the Universal Service Fund, which supports
communications services in high-cost areas and for
income-eligible telephone subscribers.
Aspects of these considerations may change with new
developments in internet technology. You should always
check with the VoIP service provider you choose to
confirm any advantages and limitations to their service.
For more information about VoIP see our factsheet (pdf
file).
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